Shipping Policy
Effective Date: Feb 1, 2026
At Nexora Mart, we are committed to providing a smooth and reliable shopping experience for customers around the world. Please read our shipping policy carefully before placing your order.
OrderProcessing
All orders are processed within 1–3 business days after payment has been successfully confirmed.
Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing may take slightly longer. If there is a significant delay, we will notify you via email.
Shipping Destinations
We proudly ship to customers in most countries worldwide, including:
United States
Canada
United Kingdom
Australia
Most European countries
And many other international destinations
If we cannot ship to your location, you will be informed before your order is processed.
Shipping Time
Estimated delivery times:
United States: 3–8 business days
Canada: 3–8 business days
United Kingdom: 5–10 business days
Australia: 5–10 business days
Europe: 5–10 business days
Other Countries: 7–12 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, local postal services, or other circumstances beyond our control.
Shipping Fees:
We proudly offer Free Standard Shipping on all eligible orders.
There are no hidden shipping charges at checkout unless otherwise stated on the product page.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking information.
Please allow 2–5 business days for tracking information to become active after shipment.
Customs, Duties & Taxes:
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority.
These charges, if applicable, are the responsibility of the customer.
Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address.
If an incorrect or incomplete address is provided, please contact us immediately. We cannot guarantee changes once an order has been processed.
Lost, Delayed or Damaged Packages:
If your order is significantly delayed, lost during transit, or arrives damaged, please contact our support team.
We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.
Contact Us:
If you have any questions regarding shipping or your order, please contact us.
Email: johnsamuelprosper875@gmail.com
We aim to respond to all inquiries within 24–48 business hours.
